Frequently Asked Questions

Everything you need to know about FIXD Snacks — our ingredients, shipping, subscriptions, and more. Can't find your answer? Contact us and we'll get back to you fast.

About Our Snacks

What makes FIXD Snacks different from other tortilla chips?

FIXD Snacks tortilla chips are made without seed oils — no canola, soybean, sunflower, corn, or vegetable oil. We use only clean, real ingredients so you can snack without compromise. Every bag is crafted for people who care about what goes into their body.

Are FIXD Snacks tortilla chips seed-oil-free?

Yes. FIXD Snacks are 100% seed-oil-free. We never use canola oil, soybean oil, sunflower oil, corn oil, cottonseed oil, or any refined vegetable oil. Our chips are made in cleaner alternatives that align with a real-food lifestyle.

What flavors does FIXD Snacks offer?

FIXD Snacks currently offers Tangy Tortilla and Simply Salted — two bold, clean-label flavors with no seed oils and no junk. New flavors are in development, so stay tuned and follow us for updates.

Are FIXD Snacks gluten-free or allergen-friendly?

Our tortilla chips are made with corn-based ingredients and are naturally gluten-free. They are produced in a facility that is GMP audited to be free from the top 9 major food allergens. Always check the label on your bag for the most current allergen information.

Subscriptions & Bundles

Do you offer a subscription?

Yes! You can subscribe and save on your favorite FIXD Snacks flavors. Subscriptions ship monthly and include a 5% discount on every order. You can manage, pause, or cancel your subscription anytime through your account portal.

How do I manage or cancel my subscription?

Log in to your FIXD Snacks account and navigate to the Subscriptions section. From there you can update your frequency, swap flavors, pause, or cancel at any time — no questions asked.

Do you offer bundles or multi-packs?

Yes! FIXD Snacks offers bundle options so you can mix and match flavors and save. Check out our Build-Your-Own Bundle on the shop page for current offers.

Shipping & Orders

How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location. You'll receive a tracking number by email once your order ships.

Do you ship internationally?

Currently we ship within the United States. We're working on expanding internationally — sign up for our email list to be the first to know when we ship to your country.

Where can I buy FIXD Snacks?

You can order directly from fixdsnacks.com for the best prices and freshest product. We ship across the US. Retail availability may expand in the future — follow us on social media for updates.

Returns & Support

What is your return or refund policy?

We stand behind our snacks. If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll make it right.

Still have questions? Reach out to our team — we'd love to hear from you.